How it Works
Simple. Supportive. Thoughtfully Guided.
At Serenica Home Care, we make getting started easy, respectful, and stress-free. Our process is designed to support families every step of the way without pressure or confusion.
Submit our Initial Care Consultation form or contact our office to tell us about your care needs.
📌 This step does not schedule care. It helps us understand how we can support you.
1. Request a Care Consultation
Within 24 hours (often sooner), a Serenica Care Coordinator will contact you to:
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Review your request
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Answer questions
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Confirm service availability
2. Speak With a Care Coordinator
We create a customized non-medical care plan based on your needs, schedule, and preferences, including service options and next steps.
📌 Serenica provides non-medical supportive services only.
3. Review Your Personalized Care Plan
Once approved, a caregiver is assigned and services begin with ongoing communication and support.
4. Care Begins
Once approved, a caregiver is assigned and services begin with ongoing communication and support.
4. Care Begins
