Thank you for choosing Serenica Home Care. We look forward to learning more about your needs and providing you with a personalized care plan.
Before You Book
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Please schedule your consultation at least 48 hours in advance.
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This allows us time to prepare and review your information before we meet.
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Consultations can be held by phone, video, or in person depending on your preference.
After You Book
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Check your email. You will receive a booking confirmation immediately.
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The confirmation email will include a link to our Pre-Consultation Form.
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This form gathers important details about the care recipient (basic health, service needs, and household setup).
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It should be completed within 24 hours of booking.
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Once the form is submitted, our care team will review your request and prepare a customized service outline and preliminary quote.
Important Notes
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If the Pre-Consultation Form is not completed within 24 hours, your consultation may be delayed or rescheduled.
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All information you provide will remain confidential and is only used to create a personalized care plan.
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A Serenica Care Coordinator will confirm your appointment at least 24 hours prior to the scheduled time.
